Politique de confidentialité
PRIVACY STATEMENT
Owner: Gallédou N'Goundo
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about your browser and operating system.
Email marketing (if applicable)
With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to our collecting and using your information for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to refuse.
How can I withdraw my consent?
If after giving your consent you change your mind, you may withdraw your consent for us to contact you, collect your information, or disclose it, at any time by contacting us at contact@clunora.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s data storage system and databases, and in Shopify’s general application. Your data is stored on a secure server protected by a firewall.
Payment
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS).
Transaction data is stored only as long as necessary to complete your order. Once completed, your purchase transaction information is deleted.
All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express, and Discover.
These requirements ensure the secure handling of credit card data by our store and its service providers.
For more information, please refer to Shopify’s Terms of Service or Privacy Policy.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party payment processors have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
We recommend that you carefully read their privacy policies so you can understand how your personal information will be handled.
Please note that some providers may be located in or have facilities in a different jurisdiction than yours or ours. If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of that jurisdiction.
For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your information may be subject to U.S. law, including the Patriot Act.
Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
Links
You may be redirected to external websites via links on our site. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. Although no method of transmission over the Internet is 100% secure, we follow PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies we use:
_session_id: unique session identifier, allows Shopify to store session information (referrer, landing page, etc.)
_shopify_visit: no data retained, persists for 30 minutes, used for internal analytics
_shopify_uniq: no data retained, expires at midnight, tracks number of visits per customer
_cart: unique identifier, stored for 2 weeks, stores cart information
_secure_session_id: unique session identifier
_storefront_digest: used to determine access if the store is password protected
ARTICLE 7 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.
If our store is acquired or merged with another company, your information may be transferred to the new owners so we can continue selling products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply request more information, please contact our privacy officer at:
[Re: Privacy Officer]
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205 24e RUE , G1L 1W4 , Québec , QC